Edaran Modenas Sdn Bhd (Emos), a subsidiary of Motosikal dan Enjin Nasional Sdn Bhd (Modenas), is offering its Kawasaki owners a convenient and affordable option for breakdown services via Multi Auto Rescue Sdn Bhd (Masa).

From Nov 1, Masa is the appointed roadside assist provider and is touted to provide fast-response, professional 24-hour towing services while being backed by impeccable customer care.

Among Masa’s towing services for all new Kawasaki and Modenas motorcycles manufactured in 2022
and registered from Aug 1 onwards, the company has outlined a list of services together with its terms and conditions.

The company added that its towing services will cover both major and minor engine issues as well as motor breakdowns and accidents with each free round-trip towing throughout West Malaysia, and to all major towns in East Malaysia, limited to 100km.

This includes Sarawak (Kuching, Bintulu, Sibu, Miri, Sri Aman), Sabah (Kota Kinabalu, Tuaran, Penampang, Lok Kawi, Sandakan, Tawau, Kota Murudu, Ranau, Kundasang, Keningau, Lahad Datu, Labuan and Papar).

Towing over 100km will incur an additional RM2.00 per kilometre.

Each member gets four free towing services per year and the service is valid for a period of one year from the date of registration.

“We are always looking at providing convenience for our customers. Accidents happen and motorists do not want to walk on the side of the highway pushing their heavy motorcycles to an auto mechanic shop,” said Modenas CEO Roslan Roskan.

“Therefore, we have decided to focus more of our resources on helping our customers get fast, efficient and safe towing for their motorcycles rather than being forced to leave them stranded by the roadside,” added Roslan.

Should the unfortunate happen, Kawasaki owners may contact Kawasaki Roadside Assistance 24/7 via its toll-free number at 1-800-880-008.

For more information, log on to www.kawasaki.com.my/home or message KAWASAKI WhatsApp Careline directly at +6019-570 8135.